LEGAL INFORMATION
Slippery floors in the legislation
The Law on Persons with Disabilities requires administrative fines for built-environment applications that do not meet accessibility standards. Provisional Articles 2 and 3 of the Law ordered that existing official buildings of public institutions, and all buildings made by natural or legal persons that serve the public, be brought into a condition accessible to persons with disabilities by 7 July 2013.
The Accessibility Monitoring and Inspection Regulation of the Ministry of Family and Social Policy, published in Official Gazette No. 28713 of 20 July 2013, governs administrative fines. Accessibility Monitoring and Inspection Commissions chaired by the governor have been set up in each province. Those commissions had authority until 7 July 2015 to grant extra time or impose fines. Inspection starts in areas used intensively by persons with disabilities; complaints are given priority.
Individuals also have the right to apply to the courts over applications that do not meet accessibility standards.
A floor covering that is slippery when wet or dry is contrary to accessibility standards; it must be made non-slip as soon as possible. Otherwise penal sanctions may apply. Provisional Article 3 of Law No. 5378, which entered into force in 2005, provides for administrative fines. Lawsuits over applications contrary to accessibility provisions of Zoning Law No. 3194 and related legislation have been possible since 1997.
What is accessibility?
Accessibility means “being able to reach and use rights and services in all areas of life”. Education, work, health, sport and leisure are everyone’s rights. It is not fair for buildings, roads, vehicles and urban furniture paid for by taxes to be arranged only for people without disabilities; everyone, with or without a disability, must be able to use them. Physical-environment arrangements serve not only persons with disabilities but also people with temporary impairments, older people, pregnant women, people with pushchairs and children — anyone with reduced mobility — so they can take part in social life.
What do the laws say?
Constitution and the UN Convention on the Rights of Persons with Disabilities
Article 10 of the Constitution of the Republic of Türkiye states that measures taken for children, older people, persons with disabilities, the widows and orphans of war and duty martyrs, and disabled veterans shall not be regarded as contrary to the principle of equality. The UN Convention on the Rights of Persons with Disabilities was ratified by Council of Ministers Decision 2009/15137 of 27 May 2009 and became part of domestic law. Article 9 of the Convention, titled “Accessibility”, requires appropriate measures so that persons with disabilities can access the physical environment, transport, information and communication, and facilities open to the public on an equal basis with others.
Law No. 5378 on Persons with Disabilities (2005) — Provisional Article 2
Existing official buildings of public institutions, all existing roads, pavements, pedestrian crossings, open and green areas, sports areas and similar social and cultural infrastructure, and all buildings made by natural or legal persons that serve the public, shall be brought into a condition accessible to persons with disabilities within eight years of the date this Law enters into force.
Law No. 5378 — Provisional Article 3 and administrative fines
Metropolitan municipalities and municipalities take the measures required so that the public transport services they provide or supervise are accessible to persons with disabilities. Existing private and public vehicles shall be made accessible within eight years of the Law’s entry into force.
Monitoring and inspection are carried out in each province by a commission formed of representatives of the ministries of Family and Social Policy, Interior, Environment and Urbanisation, and Transport, Maritime Affairs and Communications, together with confederations of persons with disabilities. Where shortcomings are found, an additional period of no more than two years from the end of the original period may be granted.
Owners of publicly accessible buildings, open areas and public-transport vehicles (natural and private-law legal persons) who fail to meet their obligations are fined TL 1,000 to TL 5,000 per finding, not exceeding TL 50,000 in a year. Metropolitan municipalities, municipalities and other public bodies are fined TL 5,000 to TL 25,000 per finding, not exceeding TL 500,000 in a year. Fines must be paid within one month of notification; the proceeds are appropriated in the ministry budget for accessibility projects.
Zoning Law No. 3194 and related regulations
Additional Article 1: To make the physical environment accessible and liveable for persons with disabilities, the relevant TSE standards must be followed in zoning plans and in urban, social and technical infrastructure areas and buildings.
Planned Areas Type Zoning Regulation: Buildings and open areas (roads, car parks, parks, pedestrian zones, squares, pavements) must be arranged in line with TSE standards for accessibility.
The Unplanned Areas Zoning Regulation and the Regulation on Principles of Plan Making also require TSE standards and disability-related legislation to be taken into account.
Gecekondu Law Implementation Regulation: Compliance with TSE and adjustments to building dimensions.
Parking Regulation: TSE compliance; at least 5% of spaces in public buildings, districts and general car parks, and not fewer than one space, must be reserved with a disability sign.
Additional Regulation on Shelters: TSE standards must be followed when building shelters.
Circulars and local-government legislation
Prime Ministry Circular 2006/18: recalls that the eight-year period in Provisional Article 2 of Law 5378 started on 7 July 2005; the greatest duty falls on local governments. Municipalities must observe TSE standards and accessible public transport.
Prime Ministry Instruction (12 August 2008): in new development and redevelopment areas, public buildings and buildings allocated to the public must be arranged in line with the legislation.
Municipal Law No. 5393, Art. 14: methods suited to persons with disabilities, older people, the destitute and low-income groups shall be used in service delivery.
Metropolitan Municipality Law No. 5216, Art. 7: social and cultural services for older people, persons with disabilities, women, young people and children.
Special Provincial Administration Law No. 5302, Art. 6: methods suited to persons with disabilities, older people, the destitute and low-income groups in service delivery.
Regulation on Procedures and Principles for Public Services, Art. 7: the administration takes the measures needed so that public services are easily accessible to persons with disabilities.
Circulars of the Interior Ministry (10 September 2008), the Ministry of Culture and Tourism (July 2012) and the Ministry of Health (2010/79) also require buildings, roads, green areas and health facilities to be made suitable for TSE standards and for use by persons with disabilities.
Related TSE standards
- TS 9111: Accessibility requirements in buildings for persons with disabilities and reduced mobility
- TS 12576: Urban roads — design rules for structural measures on streets, avenues, squares and roads for persons with disabilities and older people
- TS 12460: Urban roads — rail systems part 5: design rules in facilities for persons with disabilities and older people
- TS ISO 23599: Assistive products for persons who are blind or have low vision — tactile walking-surface indicators
- TS 13536: Complementary standard for applying TS ISO 23599
Non-slip flooring in TSE standards
TS 9111 — anti-slip surfaces
4.2 Basic accessibility topics: Walking surfaces laid with anti-slip (wet/dry), high-friction materials. Surfaces likely to get wet must be finished with high-friction material.
Clauses 4.3.5 surface texture, 4.4.2.2 garden footpaths, 4.4.3 ramps, 4.4.3.2 ramps on pedestrian routes, 4.5 main building entrance, 4.5.1 entrance ramps, 4.6.1 floor covering and 4.7.1.3.1 steps also require the floor to be non-slip when wet and dry.
TS 12576 — roads, ramps, stairs, stops
Clauses 5.1.5 pedestrian pavements, 5.2.3 ramp surface covering, 5.3.2 stair surface covering, 5.8 stops, 5.8.2 rail-transport stops, 5.4.1.3 surface coverings at at-grade pedestrian crossings and 5.4.2 pedestrian under- and overpasses require the floor to be non-slip when wet and dry.
TS ISO 23599 — tactile walking surface
3.1 General principles: All tactile walking-surface indicators must be non-slip.
4.4 Material information: Indicators must be made of durable materials and must be non-slip.